This landmark text captures a global cross-section of leading voices and provides a clear and coherent overview of the user studies domain and user issues in digital libraries.
As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. Although user needs have become a popular concept, in practice the users are rarely consulted in the development of services. Research and analysis of users is essential to fine-tune the content and approach of digital libraries to the diverging requirements and expectations of incredibly varied communities and to ensure libraries are effective, accessible and sustainable in the long term.
Key topics include:
Readership: Information professionals involved in supporting, developing or designing digital library services, researchers wanting to address the user dimension in their work and students on LIS and computer science courses who want to understand the importance of the user in information services.
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Dr. Milena Dobreva specialized in digital humanities and digital cultural heritage in the Bulgarian Academy of Sciences where she earned her PhD in 1999 and served as the Founding Head of the first Digitisation Centre in Bulgaria (2004); she was also a member on the Executive Board of the National Commission of UNESCO. In 2007 she was a guest researcher at the University of Glasgow contributing to the DELOS network of excellence in digital libraries. In 2008–2011 she worked at the University of Strathclyde in Glasgow and served as the principal investigator for projects in digital preservation and digital libraries funded by the European Commission, JISC, Europeana Foundation, and the Scottish Funding Council. In 2012–2017 Milena was an Associate Professor at the University of Malta. As a Head of the Department of Library Information and Archive Sciences she spearheaded the redesign of the departmental programmes, extended them with a Master’s course and supervised the first Maltese Master graduates in Library and Information Studies. Milena is a member of the editorial board of the IFLA Journal, and of the International Journal on Digital Libraries (IJDL) and is the co-editor of User Studies for Digital Library Development (Facet, 2012).
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