IM and SMS Reference Services for Libraries: 19 (The Tech Set, 19) - Softcover

Bielskas, Amanda; Dreyer, Kathleen M.

Softcover

ISBN 10: 1856048446 ISBN 13: 9781856048446

Verlag: Facet Publishing, 2012

Inhaltsangabe

This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training programme for librarians and how to build an internship program to expand the service.
The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service.
Part of the award-winning TECH SET series, this highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

Über diesen Titel

Über die Autorin bzw. den Autor

Amanda Bielskas is Geology/Geosciences and Psychology Librarian at Columbia University, USA, and Kathleen M. Dreyer is Head of the Watson Library of Business and Economics at Columbia University, USA.

Details zur Ausgabe

• Verlag: Facet Publishing
• Erscheinungsdatum: 2012
• Sprache: Englisch
• ISBN 10: 1856048446
• ISBN 13: 9781856048446
• Einband: Tapa blanda
• Anzahl der Seiten: 118
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar