This volume presents a software toolset which has been developed to put people in control of future telecommunications services by providing a common interface to services and by supporting service personalization. A broad discussion of the implications of user control, the platform is opened up for software engineers and human factor students. Integrated broadband communication systems form the background context as the authors explore the potential of these systems to merge computing, networking and telecommunications technologies to deliver a large number of services to users at a single terminal.
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