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This text is designed to help practising managers deal with information overload. It aims to help managers to understand the strategic importance of an organization's mission, vision and values; the critical need for superior customer service; the 20 key principles of organization design; the importance of performance planning, coaching and review; the identification of essential training needs and the effective use of employee empowerment through project teams.
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Developing the high performance organisation: Best practice for managers
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Developing the High Perfomance Organisation; Best Practice for Managers
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