Serve Right: Everyone's Straight Talk Guide to Customer Service Success - Softcover

Ventura, Steve

 
9781885228901: Serve Right: Everyone's Straight Talk Guide to Customer Service Success

Inhaltsangabe

Serve Right: Your Guide to Successful Customer Service

When you joined your organization, you took on a crucial responsibility: taking care of the people who keep your business thriving—your customers. No role is more vital to your organization's mission and overall success than ensuring customer satisfaction.

Whether you're a seasoned customer service professional with years of experience or just starting in the field, whether this is your dream job or a stepping stone in your career journey, success is essential. That's where "Serve Right" comes in.

This book is your comprehensive guide to mastering the art of customer service. Packed with practical tips, proven strategies, and real-world examples, "Serve Right" equips you with the knowledge and skills you need to excel in serving your customers.

From understanding customer needs and expectations to effectively resolving complaints and building lasting relationships, each chapter offers actionable insights to help you deliver exceptional service every step of the way.

No matter your level of experience or career aspirations, "Serve Right" is your roadmap to success in customer service. Get your copy today and embark on a journey to becoming a customer service champion!

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Reseña del editor

When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN business – YOUR CUSTOMERS. No job is any more important than that ... no function is more closely linked to your organization's mission and its overall success.Whether you're a seasoned professional with years of customer service experience or someone just starting in that field, no matter if this is your ideal job or just one stop on a larger career journey, you need to be successful. You need to ...Serve Right. This book will show you how!

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