Service Process Measurement: Breaking the Code: Applying Activity Based Performance Measures to Service Processes - Softcover

 
9781890783020: Service Process Measurement: Breaking the Code: Applying Activity Based Performance Measures to Service Processes
Softcover
ISBN 10: 1890783021 ISBN 13: 9781890783020
Sprache
Englisch
ISBN 10 
1890783021
ISBN 13 
9781890783020
Einband
Taschenbuch
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