Individual Outcomes: Getting Back to What Matters (Policy and Practice in Health and Social Care) - Softcover

Miller, Emma

Softcover

ISBN 10: 1906716307 ISBN 13: 9781906716301

Verlag: Liverpool University Press, 2011

Inhaltsangabe

There is an increasing emphasis on outcomes in public services in the UK. Whilst the considerable improvement potential of the approach is emerging, it is also apparent that there are different understandings and interpretations of outcomes at play in both policy and practice terms. There is also a significant challenge at all levels in the system in making the shift from focusing on 'outputs' to 'outcomes' Emma Miller locates the new focus on outcomes in community care in its recent policy context and considers key barriers to implementation. She explores understandings of outcomes from the perspectives of service stakeholders ranging from service users and carers to policy-makers, and emphasises the need for a common perspective. Two core outcomes paradigms are currently at play: the improving and the proving agendas. The improving agenda involves putting the person at the centre with a change management agenda which focuses on culture, practice and flexible approaches to communication. The proving agenda, more consistent with managerialism, centres on evaluating and evidencing improvement, leaning towards measurement and standardisation, and has a focus on tools. It is essential to strike the right balance between these approaches. She concludes positively on the progress and potential of outcomes, whilst sounding a cautionary note about the need for the improvement agenda to remain paramount. Individual Outcomes will interest and health and social work students at both undergraduate and postgraduate levels, as well as policy makers, managers, practitioners in community care and in user and carer organisations.

Über diesen Titel

Über die Autorin bzw. den Autor

Emma Miller is a senior research fellow in the Glasgow School of Social Work, a joint school of the Universities of Glasgow and Strathclyde.

Details zur Ausgabe

• Verlag: Liverpool University Press
• Erscheinungsdatum: 2011
• ISBN 10: 1906716307
• ISBN 13: 9781906716301
• Einband: Tapa blanda
• Sprache: Englisch
• Anzahl der Seiten: 132
• Kontakt zum Hersteller: Nicht verfügbar