The diversity dashboard: A manager's guide to navigating in cross-cultural turbulence - Softcover

Swallow, Dr Deborah; Milnes, Eilidh

Softcover

ISBN 10: 1908984198 ISBN 13: 9781908984197

Verlag: Infinite Ideas Limited, 2013

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Reseña del editor:

Diversity can be the cause of many problems at work and most people fail to recognize the issues involved. It is not just verbal expressions that cause confusion and distress. Behind every gesture lies a world of meaning and interpretation. We do not all communicate in the same way. This, alongside strict policies around political correctness and inclusion, creates confusion, fear and a type of paralysis which can seriously undermine performance. The diversity dashboard is a quick reference guide to help managers bridge the cultural gaps in their organizations. Swallow and Milnes use the analogy of a pilot's cockpit to describe the various functions, instruments and levers that managers can employ to close the cultural gaps that prevent their businesses from succeeding fully. Navigation, compass reading, understanding the cultural cockpit, addressing turbulence, ensuring the organization has a flight management system and passport control all play their part in this lively and entertaining book. The diversity dashboard delivers a serious message in an accessible way to demonstrate how far different world views can inhibit performance.

Biografía del autor:

Deborah Swallow has worked in over forty countries helping organisations and individuals to work internationally across multiple cultures to gain an authentic competitive edge. She has worked with senior executives and diplomats on cross-cultural communication skills, with middle managers on building empowered global teams and with marketing departments on finding the cultural code. She won a National Training Award as an individual and her businesses have won several industry awards. Eilidh Milnes has delivered keynote speeches to thousands of people across four continents. She has two decades of training and coaching experience, working with people from Aberdeen to Adelaide. Eilidh is a Director and Fellow of the Professional Speaking Association and was National President in 2013. She is a columnist, regular radio guest and contributor on media chat shows.

Über diese Auflage

• Verlag: Infinite Ideas Limited
• Erscheinungsdatum: 2013
• ISBN 10: 1908984198
• ISBN 13: 9781908984197
• Einband: Tapa blanda
• Anzahl der Seiten: 176