Orchestrating Experiences: Collaborative Design for Complexity - Softcover

Risdon, Chris; Quattlebaum, Patrick

 
9781933820736: Orchestrating Experiences: Collaborative Design for Complexity
Softcover
ISBN 10: 193382073X ISBN 13: 9781933820736
Verlag: Rosenfeld Media, 2018

Inhaltsangabe

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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Über die Autorin bzw. den Autor

Chris Risdon is director of design for peer-to-peer carsharing service Getaround. Previously, Chris was head of design for Capital One Labs and a design director for Adaptive Path, the pioneering experience design consultancy. Chris has introduced and advanced new methods in design, teaching thousands of design professionals and students. He holds an MFA in design from the Savannah College of Art and Design and is an adjunct professor at the California College of the Arts, teaching interaction design and service design to the next generation of designers. Follow him on Twitter @chrisrisdon.

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Verlag
Rosenfeld Media
Erscheinungsdatum
2018
Sprache
Englisch
ISBN 10 
193382073X
ISBN 13 
9781933820736
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
338
Kontakt zum Hersteller
preigu GmbH & Co. KG
mail@preigu.de

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