Critical Conversations in Healthcare, Second Edition: Scripts & Techniques for Effective Interprofessional & Patient Communication - Softcover

Clancy, Cheri

 
9781945157905: Critical Conversations in Healthcare, Second Edition: Scripts & Techniques for Effective Interprofessional & Patient Communication
Softcover
ISBN 10: 1945157909 ISBN 13: 9781945157905
Verlag: SIGMA THETA TAU INTL, 2018

Inhaltsangabe

Critical Conversations in Healthcare, Second Edition, provides scripts and scenarios to facilitate better, more effective communication in healthcare settings. Chapters feature do’s and don’ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare facility, this fully revised second edition will show you how to: •Work with frustrated families, angry physicians, and uncooperative colleagues •Deal with gossip, harassment, and other tough topics •Successfully address workloads, management styles, and other tricky subjects •Improve the patient experience • Overcome conversation traps

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Verlag
SIGMA THETA TAU INTL
Erscheinungsdatum
2018
Sprache
Englisch
ISBN 10 
1945157909
ISBN 13 
9781945157905
Einband
Taschenbuch
Auflage
2
Anzahl der Seiten
320
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar