How do executives make decisions? Are their decisions conscious or unconscious? Can they explain each decision they make? What tools can they use to improve their decision-making process? These are some of the questions this book addresses. During the past 35 years, as an entrepreneur and senior executive of several medium-sized Canadian hi-tech businesses, the author noticed that his decision-making processes were often based either on experience or on advice received from colleagues. Seldom were the decisions based on formal or informal academic-based methods. There is no substitute for years of experience in any human endeavor. However, tapping into some of the methods and lessons learned from personal experience can result in useful principles for others to follow. These principles are very useful, especially for entrepreneurs interested in building their businesses or executives looking for some additional help in acquiring a better decision-making mousetrap.
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Dr. Frankl, MBA, PhD, has managed large-scale systems development projects, conducted numerous IT, Telecommunications, and Business Re-Engineering strategic plans, and played major roles in key systems development initiatives. He has considerable experience in strategic management planning, project management, system development, system metrics and evaluation techniques, system feasibility studies, system quality assurance, and human resource planning. Dr. Frankl is involved in promoting Information Technology at the University level (as an academic) as well as at the Industry level (as a research associate) in the areas of systems development techniques and knowledge transfer. He is a Professor Emeritus with the University Canada West (UCW), a member of the UK-based Global University Systems, an Adjunct Professor with the School of Health Information Science at the University of Victoria, and a Program Chair of the Master in Information Technology Management at Yorkville University (all in BC, Canada).
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