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True Hospitality: Lessons Learned from Behind the Concierge Desk - Softcover

Cooperstein, Jamie

 
9781964721323: True Hospitality: Lessons Learned from Behind the Concierge Desk
Softcover
ISBN 10: 1964721326 ISBN 13: 9781964721323
Verlag: GFB, 2025

Inhaltsangabe

Next Generation Indie Book Award Finalist in Memoir (Career) "Everything points back to the uniformed girl at the podium in the lobby of the Rittenhouse." At twenty-two Jamie Cooperstein dreamed of becoming a successful sports journalist. She never expected that putting on a concierge uniform and stepping into the lobby of the Five Diamond-rated Rittenhouse Hotel would lead to anything more than a paycheck. Written with wit and humor, True Hospitality is a story of finding an unexpected calling behind the concierge desk. Through personal anecdotes of outlandish guest requests, lavish weddings and parties, celebrity stays, and smoke-filled lobbies, Cooperstein takes an honest look at the true meaning of hospitality and how it came to define her. True Hospitality is a fascinating memoir of one woman's journey to find her way in the world of luxury hospitality.

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Über die Autorin bzw. den Autor

Jamie Cooperstein teaches companies, employees, and students to enhance the customer experience-a natural extension of her decade spent as a Five Diamond concierge. She is a former president of the Philadelphia Area Concierge Association and lives in the Society Hill section of Philadelphia with her husband and daughter. True Hospitality is her first book.

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Verlag
GFB
Erscheinungsdatum
2025
Sprache
Englisch
ISBN 10 
1964721326
ISBN 13 
9781964721323
Einband
Taschenbuch
Anzahl der Seiten
178
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
gpsr@libri.de
gpsr@libri.de

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