Verwandte Artikel zu Be advised: How to use consulting effectively
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Pour rendre la relation client -consultant la plus efficace possible, il faut que le client soit préparé à la mission du consultant et disposé à en tirer le meilleur parti . Ce livre montre comment faire.
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Über die Autorin bzw. den Autor
Fiona Czerniawska est une consultante très connue en Grande Bretagne qui a beaucoup travaillé sur la relation client. François Rivard est associé de la société Logica qui compte plus de 3000 consultants en Europe. Il a déjà publié cinq ouvrages de management.
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Be advised: How to use consulting effictively
Verlag:
Maxima Laurent du Mesnil éditeur, 2010
ISBN 10: 2840016702
ISBN 13: 9782840016700
Gebraucht
Softcover
Anbieter: Bookbot, Prague, Tschechien
Verkäuferbewertung 5 von 5 Sternen
Softcover. Zustand: Fine. As Machiavelli observed more than 500 years ago: "A Prince who is not himself wise cannot be wisely advised." In other words, you do not get to be an effective and intelligent client because the consultants and other advisers you work with make you one; rather, you use consultants well because you are already a good, "shrewd" client. That is the heart of this book: to help clients take an intelligent approach to the use of consultants. Successful consulting depends on the quality of the client-consultant partnership. The trouble is that we are rarely clear about what "partnership" involves in practice. Is it an attitude of mind or something quite concrete, based on a contract that divides the risks and rewards of the work between both sides? Is it something that happens by osmosis, the product of the right chemistry between the individuals involved? Or does it require as much effort and conscious determination as any oth aspect of managing a project? This book tries to answer those questions and many more about the nature of the successful client-consultant "partnership". It examines the issue from different perspectives,as well as it looks at how this relationship varies across different European countries. Bestandsnummer des Verkäufers 76eaa83c-8460-4e92-842d-2fe3a7508b26
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