Inhaltsangabe
The contributors
Preface and acknowledgements
Introduction
1. Quality of governance: values and violations. Introduction to this volume.
Hester Paanakker, Adam Masters and Leo Huberts
Part 1: Institutionalizing values in governance practices
2. Democratic legitimacy in bureaucratic structures: a precarious balance
Neal Buckwalter and Danny Balfour
3. Dissecting the semantics of accountability and its misuse
Ciarán O'Kelly and Melvin J. Dubnick
4. Transparency assessment in national systems
Sabina Schnell
5. Integrity and quality in different governance phases
Leo Huberts
6. The multi-interpretable nature of lawfulness in a national framework
Anna Simonati
Part 2: Translating values in practitioner behavior
7. Mission impossible for effectiveness? Service quality in public-private partnerships.
Anne-Marie Reynaers
8. Professionalism and public craftsmanship at street level
Hester Paanakker
9. Robustness and the governance sin of bureaucratic animosity
Adam Masters
Conclusion
10. Reviewing Quality of Governance: New perspectives and future research
Adam Masters, Hester Paanakker and Leo Huberts
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