Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July ... Intelligent Systems and Computing, Band 1208) - Softcover

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9783030510565: Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July ... Intelligent Systems and Computing, Band 1208)
Softcover
ISBN 10: 3030510565 ISBN 13: 9783030510565
Verlag: Springer, 2020

Inhaltsangabe

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.  It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations. 


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This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.  It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations. 


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Verlag
Springer
Erscheinungsdatum
2020
Sprache
Englisch
ISBN 10 
3030510565
ISBN 13 
9783030510565
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
344
Herausgeber
Spohrer Jim, Leitner Christine
Kontakt zum Hersteller
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Deutschland

Weitere beliebte Ausgaben desselben Titels

9783030510589: Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA

Vorgestellte Ausgabe

ISBN 10:  3030510581 ISBN 13:  9783030510589
Verlag: Springer, 2020
Softcover