Digitalisation in Mobility Service Industry: A Survey-based Expert Analysis (Future of Business and Finance) - Hardcover

Siegfried, Patrick

Hardcover

ISBN 10: 3031071506 ISBN 13: 9783031071508

Verlag: Springer, 2022

Inhaltsangabe

This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive.

Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.

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Über die Autorin bzw. den Autor

Patrick Siegfried is a Professor for Supply Chain Management and Logistics at the International School of Management, Frankfurt, Germany. He also holds a Guest Professorship for Entrepreneurship at the MATE/Szent István University in Gödöllö, Hungary. He has professional experience as the CEO of various logistics companies and as a commercial manager for an international distribution centre. His research focuses on strategic management and innovation management in start-ups.

Von der hinteren Coverseite

This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive.

Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.

Details zur Ausgabe

• Verlag: Springer
• Erscheinungsdatum: 2022
• Sprache: Englisch
• ISBN 10: 3031071506
• ISBN 13: 9783031071508
• Einband: Gebundene Ausgabe
• Auflage: 1
• Anzahl der Seiten: 92
• Kontakt zum Hersteller: Springer Nature Customer Service Center GmbH; ProductSafety@springernature.com; ; Europaplatz 3; Heidelberg; 69115; Deutschland