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Medical Office Management: Developing and Managing Systems with High Quality Customer Service - Softcover

Campiolo, Márcia R. F. R. F.

 
9783319138862: Medical Office Management: Developing and Managing Systems with High Quality Customer Service
Softcover
ISBN 10: 3319138863 ISBN 13: 9783319138862
Verlag: Springer, 2016

Inhaltsangabe

The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor’s success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.

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Über die Autorin bzw. den Autor

Marcia Campiolo is a psychologist specializing in Human Resources and health management area. She is the Administrative Director of the Brazilian Society of Ophthalmology, Editor of Ophthalmology Management journal and Columnist for DOC Magazine - health management. Speaker at medical conferences and consultant to clinics and hospitals. She is author of the books in Portuguese "Medical Office Management”(published by Cultura Medica and Guanabara Koogan) and “Medical Schedule” (published by Editora DOC), publications for doctors and health administrators. Member of the American Society of Ophthalmic Administration - ASOA.

Von der hinteren Coverseite

The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor’s success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.

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Verlag
Springer
Erscheinungsdatum
2016
Sprache
Englisch
ISBN 10 
3319138863
ISBN 13 
9783319138862
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
180
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