Using Lean Six-Sigma to Improve Service Operations - Softcover

Chen, Kao Shan

 
9783330820920: Using Lean Six-Sigma to Improve Service Operations
Softcover
ISBN 10: 3330820926 ISBN 13: 9783330820920
Verlag: 金琅学术出版社, 2017

Inhaltsangabe

Service operations now comprise more than 80% of the GDP in the United States and are rapidly growing around the world. It typically cost more to maintain and service an application than the initial purchase price. The revenue growth potential of improving the speed and quality of service often overshadows the cost reduction opportunities. Therefore, the purpose of this research aims at combining inventive method and developing quick win strategy for solving the problem of service operations.

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Über die Autorin bzw. den Autor

I have been the degree of master in mechanical engineering and MBA during 1990-2000, and have been the degree of Doctor of Philosophy since 2008. I work in Department of Business Administration of Vanung University in Taiwan and there is many years' experience for me to be a consultant to assist enterprise in improving the performance of all operations.

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Verlag
金琅学术出版社
Erscheinungsdatum
2017
Sprache
Englisch
ISBN 10 
3330820926
ISBN 13 
9783330820920
Einband
Taschenbuch
Anzahl der Seiten
96
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
preigu
mail@preigu.de

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