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Dealing with an International Clientele: Communications, Diplomacy and Etiquette (Information Services Management Series) - Hardcover

Buch 2 von 9: Information Services Management Series

Meredith, Meri

 
9783598243707: Dealing with an International Clientele: Communications, Diplomacy and Etiquette (Information Services Management Series)
Hardcover
ISBN 10: 3598243707 ISBN 13: 9783598243707
Verlag: De Gruyter Saur, 2005

Inhaltsangabe

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages.

Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.

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Über die Autorin bzw. den Autor

Meri Meredith is an Assistant Professor and Reference Librarian at the Ohio State University.

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Verlag
De Gruyter Saur
Erscheinungsdatum
2005
Sprache
Englisch
ISBN 10 
3598243707
ISBN 13 
9783598243707
Einband
Gebundene Ausgabe
Auflage
1
Anzahl der Seiten
263
Kontakt zum Hersteller
De Gruyter GmbH
productsafety@degruyterbrill.com

Genthiner Straße 13
Berlin
10785
Deutschland