The notion of responsibility evokes the meaningassociated with theevent or the expectation of having to respond or togive account forsomething, justifying one's actions or omissions.Experiencingresponsibility, one feels a compulsion to do or notto do something,which influences actions, attitudes and performances.Responsibilityplays an increasingly important role in our dailylife at work. Thatrole is particularly evident in project management,as itssurveillance-based management techniques, such asprojectplanning and control tools, functionaliseresponsibility throughdisciplinary processes, as an attempt to control whathappens in aproject. The assumption underpinning those techniquesis thatholding people to account for the completion of theirtasks (thepassive form of responsibility), will influence thosepeople intotaking active responsibility for how they areexpected to perform.Drawing on real experiences of participating inmanagement changeprojects, this book demonstrates how more complexwork dynamicsemerge, associated with the diverse emotionalresponses to theexperience of responsibility, such as shame, guilt orpride.
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