Development and Reporting of Key Performance Indicators (KPI); .: Applied to a New Development Aircraft ManufacturingProcess - Softcover

Dorstewitz, Andreas

 
9783639030266: Development and Reporting of Key Performance Indicators (KPI); .: Applied to a New Development Aircraft ManufacturingProcess
Softcover
ISBN 10: 3639030265 ISBN 13: 9783639030266
Verlag: VDM Verlag Dr. Müller, 2008

Inhaltsangabe

Today, operating figures not only provideinformation about the performance of a company,because they rather act as instruments formanagement, controlling up to motivation. Theytherefore need to be embedded in the company'sstrategy. Traditional performance measurementsystems (PMS), mainly based on financial figures, donot meet the requirements of high performancecompanies anymore. For the development ofmodern PMS it is essential to define key performanceindicators (KPI). They are agreed metricsfrom various domains reflecting the organization'sstrategy and are key to operationalsuccess. The objective of this diploma thesis is totheoretically develop and empirically applya model that can be used to define KPI. Based on theresearch of management informationneeds, the model combines two methods: a strategic-driven top-down approach as well as anexperienced-driven bottom-up approach. This leads toa well-balanced selection of KPI and asa second objective, detects potentials in a moreefficient way of reporting KPI.

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Verlag
VDM Verlag Dr. Müller
Erscheinungsdatum
2008
Sprache
Englisch
ISBN 10 
3639030265
ISBN 13 
9783639030266
Einband
Taschenbuch
Anzahl der Seiten
124
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
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