This thesis explores the design, deployment and use of a system of interactive display-based ubicomp prototypes, referred to as the Hermes system. The Hermes system provided a groupware application supporting asynchronous messaging facilities to help support awareness and coordination. Occupants of offices equipped with Hermes displays were able to manually share personal context in the form of short textual messages or images. One novel aspect of the work on Hermes was longitudinal deployment outside of the lab which allowed exploration of adoption and use from door display owners. A key aim of the work on Hermes was the involvement of display owners in the design process in order to avoid purely technology-led design. This user-centred approach generated valuable feedback to generate new requirements and features to help inform the design which would not otherwise have been available. Additionally, the Hermes prototypes acted as a form of technology probe. One particular challenge raised by the need to support adoption and maintain use during a longitudinal deployment was the requirement for high levels of reliability.
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This thesis explores the design, deployment and use of a system of interactive display-based ubicomp prototypes, referred to as the Hermes system. The Hermes system provided a groupware application supporting asynchronous messaging facilities to help support awareness and coordination. Occupants of offices equipped with Hermes displays were able to manually share personal context in the form of short textual messages or images. One novel aspect of the work on Hermes was longitudinal deployment outside of the lab which allowed exploration of adoption and use from door display owners. A key aim of the work on Hermes was the involvement of display owners in the design process in order to avoid purely technology-led design. This user-centred approach generated valuable feedback to generate new requirements and features to help inform the design which would not otherwise have been available. Additionally, the Hermes prototypes acted as a form of technology probe. One particular challenge raised by the need to support adoption and maintain use during a longitudinal deployment was the requirement for high levels of reliability.
Dr Daniel Fitton received his BSc 1st Class honours degree and PhD in the field of Computer Science from Lancaster University. His main research include ubiquitous computing, context awareness, human-computer interaction, embedded interactive systems. He is currently a senior research associate in the Computing Department at Lancaster University.
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