Implementing IT Processes: The Main 17 IT Processes and Directions for a Successful Implementation - Softcover

Pilorget, Lionel

Softcover

ISBN 10: 3658047720 ISBN 13: 9783658047726

Verlag: Springer Vieweg, 2015

Inhaltsangabe

Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.

Über diesen Titel

Über die Autorin bzw. den Autor

Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.

Von der hinteren Coverseite

Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.

Contents

The IT Process Map - Process Dependencies - IT Governance and Process Roles - Functional Groups: Strategic Decision Making, Planning & Controlling, Account Management, Change Implementation Implementation, IT Operation & Configuration Management, Supplier Management, IT Support - Introduction of Standard IT Processes - Process Performance Indicators and Reporting - Evaluation of Process Maturity

Target Group

CIOs, IT Managers, IT Consultants

Students of Informatics and Economics

The Author

Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.

Details zur Ausgabe

• Verlag: Springer Vieweg
• Erscheinungsdatum: 2015
• Sprache: Englisch
• ISBN 10: 3658047720
• ISBN 13: 9783658047726
• Einband: Taschenbuch
• Anzahl der Seiten: 256
• Kontakt zum Hersteller: ProductSafety@springernature.com; ProductSafety@springernature.com; ; Poststr. 9; Darmstadt; 64293; Deutschland