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Key Performance Indicators analysis for the SAPS Vehicle Depot: Establishing performance measures and developing balanced scorecard - Softcover
Inhaltsangabe
The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot’s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.
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Reseña del editor
The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot's performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.
Biografía del autor
Nthulane Makgato is an Industrial and Systems Engineering graduate from the University of Pretoria. He is currently an analyst and innovation strategist at Chapter One Innovation. He is passionate about entrepreneurship and innovative problem solving.
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Key Performance Indicators Analysis for the Saps Vehicle Depot
Verlag:
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Softcover
Anbieter: Books Puddle, New York, NY, USA
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Zustand: New. pp. 56. Bestandsnummer des Verkäufers 26128812609
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Beispielbild für diese ISBN
Key Performance Indicators Analysis for the Saps Vehicle Depot
Verlag:
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
Neu
Softcover
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
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Zustand: New. Print on Demand pp. 56 2:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on Creme w/Gloss Lam. Bestandsnummer des Verkäufers 131742110
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Beispielbild für diese ISBN
Key Performance Indicators Analysis for the Saps Vehicle Depot
Verlag:
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
Neu
Softcover
Anbieter: Biblios, Frankfurt am main, HESSE, Deutschland
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Zustand: New. PRINT ON DEMAND pp. 56. Bestandsnummer des Verkäufers 18128812619
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Verlag:
LAP Lambert Academic Publishing Jun 2013, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
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Taschenbuch
Anbieter: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Deutschland
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Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot. 56 pp. Englisch. Bestandsnummer des Verkäufers 9783659402357
Anzahl: 2 verfügbar
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Verlag:
LAP LAMBERT Academic Publishing, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
Neu
Softcover
Anbieter: moluna, Greven, Deutschland
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Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Makgato NthulaneNthulane Makgato is an Industrial and Systems Engineering graduate from the University of Pretoria. He is currently an analyst and innovation strategist at Chapter One Innovation. He is passionate about entrepreneursh. Bestandsnummer des Verkäufers 5153926
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Verlag:
LAP Lambert Academic Publishing Jun 2013, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
Neu
Taschenbuch
Anbieter: buchversandmimpf2000, Emtmannsberg, BAYE, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Taschenbuch. Zustand: Neu. Neuware -The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot's performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.Books on Demand GmbH, Überseering 33, 22297 Hamburg 56 pp. Englisch. Bestandsnummer des Verkäufers 9783659402357
Anzahl: 2 verfügbar
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Key Performance Indicators analysis for the SAPS Vehicle Depot : Establishing performance measures and developing balanced scorecard
Verlag:
LAP Lambert Academic Publishing, 2013
ISBN 10: 3659402354
ISBN 13: 9783659402357
Neu
Taschenbuch
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot. Bestandsnummer des Verkäufers 9783659402357
Anzahl: 1 verfügbar