The Effectiveness Of The Butler Training Program: In Augmenting The Performance of Butlers - Softcover

Leue, Tika Ayu

Softcover

ISBN 10: 3659640557 ISBN 13: 9783659640551

Verlag: LAP LAMBERT Academic Publishing, 2014

Inhaltsangabe

The purpose of this book is to identify the importance and relationship of the effective training program in The Dharmawangsa hotel and job performance of butlers, to analyze the factors that affect the quality of the program and to know the awareness of management of the existence of the butler service and the performance of butlers. The primary data is collected by conducting interviews and questionnaires with butlers and gathering secondary data about the training program in the Butler department. The training program augments the performance of butlers. Therefore, an effective training program which involves the competent trainer and training topic as significant factors attracts and influences butlers to attend the training and motivate them to enhance their performance. Moreover, the management of The Dharmawangsa is aware of the existence of the butler service.

Über diesen Titel

Über die Autorin bzw. den Autor

Tika Ayu Leue, BBA: Studied Hotel and Tourism Management. Passionate Hotelier.She worked in several five star hotels after graduating from Swiss German University. This manuscript is her first research during her time in University.

Details zur Ausgabe

• Verlag: LAP LAMBERT Academic Publishing
• Erscheinungsdatum: 2014
• Sprache: Englisch
• ISBN 10: 3659640557
• ISBN 13: 9783659640551
• Einband: Taschenbuch
• Anzahl der Seiten: 72
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Saarbrücker Vlg. f. Rechtswissensch.; customerservice@vdm-vsg.de; ; Brivibas gatve 197; Riga; 1039; Lettland