The specialty of this work is the creation of a generic Online Trust Creation Model (OTC Model), which is not only applicable in the domain of eTourism but all industries represented online. In addition, the author provides some useful insights in form of a first theoretical approach of an eTATS (eTravel Agent Trust Seal) program which is of major interest to the travel domain project of the WTTC (World Travel and Tourism Council). The pratical focus on eTourism and the utilization of innovative research methodologies from the Harvard Business School make this work an important reading to all managing practitioners in the field of eCommerce.
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Anbieter: Elizabeth Brown Books & Collectibles, San Diego, CA, USA
Soft cover. Zustand: Very Good. No Jacket. Volume 3. Light rubbing, scuffing and edge wear to black textured wraps with faint vertical crease to spine and back panel.Trace soil to text edges and dog ear crease to one internal page. Otherwise tight, unmarked interior. Shipping confirmed! Bestandsnummer des Verkäufers 008448
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