Data Synchronization And Cost Reduction: Software support and application designed for application testing and implementing Crm Api model - Softcover

Tomi¿, ¿Eljko; Rankov, Sini¿a

 
9786137423042: Data Synchronization And Cost Reduction: Software support and application designed for application testing and implementing Crm Api model
Softcover
ISBN 10: 6137423042 ISBN 13: 9786137423042
Verlag: LAP LAMBERT Academic Publishing, 2018

Inhaltsangabe

CRM and ERP systems are usually acquired and implemented separately and at different times. Quite often, they are purchased from different suppliers and manufacturers, and implemented by different teams. Such separately kept DB's also lead to separate basic records primarily those for business partners, articles and services. This may create problems with updating and maintaining data consistency within the information system(IS) of a company. The contribution of this research and Monograph is to generate an ERP and CRM integration e-business model by way of optimizing relevant processes and costs, and to provide details about the processes of integration of the logical and physical data models. It also includes integration of physical ERP and CRM DB through software(SW) services that ensure full data integrity of the two DB's. The key element of the integration of ERP and CRM is the maintenance of full integrity of basic data records which include partners, products and services. Integration and SW services ensure the integrity of all basic records throughout all the processes that span over functionality of both systems.

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Über die Autorin bzw. den Autor

?eljko Tomi¿, PhD. Ingeniería eléctrica básica y estudios de maestría se graduó en Ingeniería Eléctrica, Universidad de Belgrado en el año de 1980. Ha obtenido el doctorado en Economía en 2016. Sini?a Rankov, Doctor. Graduado en Economía, Universidad de N.Sad Adquirió el M.S. (UofNS), 1983. Obtuvo el doctorado en Economía en 2008. en la Universidad Megatrend.

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Verlag
LAP LAMBERT Academic Publishing
Erscheinungsdatum
2018
Sprache
Englisch
ISBN 10 
6137423042
ISBN 13 
9786137423042
Einband
Taschenbuch
Anzahl der Seiten
220
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
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