Study of Customer's Behaviour in Multi-Channel Finite Queuing Systems: Balking and Impatient Behaviour in Finite Queues - Softcover

Gupta, Meenu; Singh, Man; Gupta, Deepak

Softcover

ISBN 10: 6139862701 ISBN 13: 9786139862702

Verlag: LAP LAMBERT Academic Publishing, 2018

Inhaltsangabe

Waiting lines or queues which are born of congestion occurring due to some irregularities in the arrival pattern or service mechanism of a system of social and industrial activities, are omnipresent and are of great concern for our increasingly congested and urbanized society because the amount of time that a nation's populace wastes by waiting in queues is a major factor in both the quality of life there and the efficiency of nation's economy. Bussiness of all types, industries, hospitals, banks, post offices, petrol pumps, airline counters etc all have queuing problems. queuing theory has wide applications in solving problems related to traffic congestion, transportations, inventory, agriculture, population growth, physical processes, epidemic processes in biology, administration set up etc and has been applied very successfully in many service-oriented industries to reduce operating cost and improve the service.

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Über die Autorin bzw. den Autor

Dr Meenu Gupta, A.P.Govt College, Kaithal obtained her Ph.D. degree from MMU, Mullana in 2014 in the field of queuing theory under the supervision of Dr Man Singh, Prof. of Maths (Retd.), CCSHAU, Hisar and Dr Deepak Gupta, Prof & Head of Maths , MMU Mullana, Haryana(India). Her supervisors are contributing in this field for the last three decades.

Details zur Ausgabe

• Verlag: LAP LAMBERT Academic Publishing
• Erscheinungsdatum: 2018
• Sprache: Englisch
• ISBN 10: 6139862701
• ISBN 13: 9786139862702
• Einband: Taschenbuch
• Anzahl der Seiten: 96
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: SIA OmniScriptum Publishing; customerservice@vdm-vsg.de; ; Brivibas gatve 197; Riga; 1039; Lettland