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Modeling and Analysis of Queuing Systems in Banks - Softcover

Mitewu Kabamba, Alex

 
9786200000873: Modeling and Analysis of Queuing Systems in Banks

Inhaltsangabe

This book is an attempt to apply a queuing model in a banking context with the particularity of a commercial bank in the city of Mbujimayi in the Democratic Republic of Congo/DRC. From introduction to conclusion, we attempt to establish the performance measures of a queuing system in the context of the BCDC and thus to understand the need for commercial banks in general, to apply the Queuing theory in their management, to provide a service well perceived by customers.

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Über die Autorin bzw. den Autor

Alex MITEWU KABAMBA, Department of Economics at Université Officielle de Mbujimayi (UOM)/Kasaï oriental/Democratic Republic of Congo. Researcher in Economics.

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