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The Role of Cultural Intelligence in Tacit Knowledge Sharing: An Exploratory Study of Information and Communication Technology Organisations in Australia - Softcover

Murugan, Mutharasu

 
9786203870343: The Role of Cultural Intelligence in Tacit Knowledge Sharing: An Exploratory Study of Information and Communication Technology Organisations in Australia
Softcover
ISBN 10: 620387034X ISBN 13: 9786203870343
Verlag: LAP LAMBERT Academic Publishing, 2021

Inhaltsangabe

In a world of rapidly changing technology, ICT companies require significant tacit knowledge transfer for product development and innovation as well as for sustainable and competitive advantage. However, transferring tacit knowledge among culturally diverse ICT professionals can be challenging due to cultural differences. Thus, ICT professionals require specific skills – awareness, and understanding of cultural differences, interest in interacting with other cultural co-workers and willingness to adjust their behaviour in cross-cultural interactions – to function effectively in a culturally diverse workplace. This book argues that Cultural Intelligence (CQ) can aid ICT professionals in overcoming cross-cultural interaction challenges. On the basis of data gathered from in-depth interviews with ICT professionals across 14 multinational ICT organisations, the book argues that CQ components play a significant role in facilitating tacit knowledge sharing among ICT professionals in a culturally diverse workplace. Also, this book offers a practical conceptual framework for using CQ that can be deployed in culturally diverse ICT work settings to share tacit knowledge effectively.

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Über die Autorin bzw. den Autor

Dr Mutharasu is a cultural coach and seasoned leader with functional expertise in strategy management, business transformation and change management. He has rich experience in engineering and business management from several top-tier companies such as Boeing and Pepperl+Fuchs. He holds a Doctorate in Business, Masters in BA&Eng.

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Verlag
LAP LAMBERT Academic Publishing
Erscheinungsdatum
2021
Sprache
Englisch
ISBN 10 
620387034X
ISBN 13 
9786203870343
Einband
Taschenbuch
Anzahl der Seiten
272
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Editions Muse
customerservice@vdm-vsg.de

Brivibas gatve 197
Riga
1039
Lettland