The Concept of Customer/Client Perception in Public Service: The extent to which parents of children with functional disabilities in Sandnes municipality are satisfied - Softcover
Inhaltsangabe
The issue of service provision in public service is the major theme of this book. The book is geared at finding out whether clients who receive services in public sector feel that they are treated as customers and get proper respect from service providers. At the same time the book examines whether workers in public services see their service users as clients/customers, but not mere end users of services. There is a general perception in some public sector where by service users are not given much attention. Sometimes much attention is given to clients/customers in private sector because service providers there are interested in more profits hence treating clients very well so that they can come back again. This is the major issue which this book is about. The research was conducted among the parents of children with functional disabilities in Sandnes municipality in Norway. The major purpose of the study was to see how these end service users perceive the services they get. Do they feel that they are treated like customers who must experience satisfaction and come back again for more services?
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Über die Autorin bzw. den Autor
Muweesi Hannington è un autore e poeta che scrive in tre lingue. È manager di servizi, assistente sociale e teologo. Muweesi ha conseguito una laurea in Lettere presso l'università di Makerere in Uganda, un master in Teologia presso la scuola di Missonary in Norvegia e un master in gestione dei servizi e leadership presso l'università di Stavanger in Norvegia.
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The Concept of Customer/Client Perception in Public Service
Verlag:
LAP LAMBERT Academic Publishing Jan 2022, 2022
ISBN 10: 6204734733
ISBN 13: 9786204734736
Neu
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Anbieter: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Deutschland
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Taschenbuch. Zustand: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The issue of service provision in public service is the major theme of this book. The book is geared at finding out whether clients who receive services in public sector feel that they are treated as customers and get proper respect from service providers. At the same time the book examines whether workers in public services see their service users as clients/customers, but not mere end users of services. There is a general perception in some public sector where by service users are not given much attention. Sometimes much attention is given to clients/customers in private sector because service providers there are interested in more profits hence treating clients very well so that they can come back again. This is the major issue which this book is about. The research was conducted among the parents of children with functional disabilities in Sandnes municipality in Norway. The major purpose of the study was to see how these end service users perceive the services they get. Do they feel that they are treated like customers who must experience satisfaction and come back again for more services 100 pp. Englisch. Bestandsnummer des Verkäufers 9786204734736
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The Concept of Customer/Client Perception in Public Service
Verlag:
LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6204734733
ISBN 13: 9786204734736
Neu
Softcover
Anbieter: moluna, Greven, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Muweesi HanningtonMuweesi Hannington is an an author and poet who writes in 3 languages. He is a service manager, social worker and a Theologian. Muweesi holds a bachelors of Arts from Makerere university in Uganda, a masters in Theo. Bestandsnummer des Verkäufers 560259870
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Foto des Verkäufers
The Concept of Customer/Client Perception in Public Service
Verlag:
LAP LAMBERT Academic Publishing Jan 2022, 2022
ISBN 10: 6204734733
ISBN 13: 9786204734736
Neu
Taschenbuch
Anbieter: buchversandmimpf2000, Emtmannsberg, BAYE, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Taschenbuch. Zustand: Neu. This item is printed on demand - Print on Demand Titel. Neuware -The issue of service provision in public service is the major theme of this book. The book is geared at finding out whether clients who receive services in public sector feel that they are treated as customers and get proper respect from service providers. At the same time the book examines whether workers in public services see their service users as clients/customers, but not mere end users of services. There is a general perception in some public sector where by service users are not given much attention. Sometimes much attention is given to clients/customers in private sector because service providers there are interested in more profits hence treating clients very well so that they can come back again. This is the major issue which this book is about. The research was conducted among the parents of children with functional disabilities in Sandnes municipality in Norway. The major purpose of the study was to see how these end service users perceive the services they get. Do they feel that they are treated like customers who must experience satisfaction and come back again for more services VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 100 pp. Englisch. Bestandsnummer des Verkäufers 9786204734736
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The Concept of Customer/Client Perception in Public Service | The extent to which parents of children with functional disabilities in Sandnes municipality are satisfied
Verlag:
LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6204734733
ISBN 13: 9786204734736
Neu
Taschenbuch
Anbieter: preigu, Osnabrück, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Taschenbuch. Zustand: Neu. The Concept of Customer/Client Perception in Public Service | The extent to which parents of children with functional disabilities in Sandnes municipality are satisfied | Hannington Muweesi | Taschenbuch | Englisch | 2022 | LAP LAMBERT Academic Publishing | EAN 9786204734736 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. Bestandsnummer des Verkäufers 121164217
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Foto des Verkäufers
The Concept of Customer/Client Perception in Public Service : The extent to which parents of children with functional disabilities in Sandnes municipality are satisfied
Verlag:
LAP LAMBERT Academic Publishing, 2022
ISBN 10: 6204734733
ISBN 13: 9786204734736
Neu
Taschenbuch
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Taschenbuch. Zustand: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The issue of service provision in public service is the major theme of this book. The book is geared at finding out whether clients who receive services in public sector feel that they are treated as customers and get proper respect from service providers. At the same time the book examines whether workers in public services see their service users as clients/customers, but not mere end users of services. There is a general perception in some public sector where by service users are not given much attention. Sometimes much attention is given to clients/customers in private sector because service providers there are interested in more profits hence treating clients very well so that they can come back again. This is the major issue which this book is about. The research was conducted among the parents of children with functional disabilities in Sandnes municipality in Norway. The major purpose of the study was to see how these end service users perceive the services they get. Do they feel that they are treated like customers who must experience satisfaction and come back again for more services. Bestandsnummer des Verkäufers 9786204734736
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