CUSTOMERS EXPECTATION AND SATISFACTION LEVELS: PHILIPS MOTORS - Softcover

Madesha, Sathyapriya; P, Raghunantha

 
9786208422370: CUSTOMERS EXPECTATION AND SATISFACTION LEVELS: PHILIPS MOTORS
Softcover
ISBN 10: 620842237X ISBN 13: 9786208422370
Verlag: LAP LAMBERT Academic Publishing, 2025

Inhaltsangabe

This book discusses the degree of customer satisfaction with regard to the service offered by the Philips Motors, as well as the key areas for customers in the service delivery process that directly affect how customers perceive the overall quality of the service, even after the sale. Every customer should generally anticipate receiving occasional servicing reminders, pickup and drop-off assistance, minimal fees, etc. It also suggests that in order to keep a customer, it would be required to meet all of his expectations.

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Über die Autorin bzw. den Autor

Prof M.Sathyapriya is an Assistant Professor at Sri Krishna Arts and Science College, Coimbatore, Tamilnadu, India with his masters degree in Corporate Secretaryship and Master of Business Administration. Her specialization is Finance. She has presented many papers in National, International Conferences and Published Books.

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Verlag
LAP LAMBERT Academic Publishing
Erscheinungsdatum
2025
Sprache
Englisch
ISBN 10 
620842237X
ISBN 13 
9786208422370
Einband
Taschenbuch
Anzahl der Seiten
68
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Editions Vie
customerservice@vdm-vsg.de

Brivibas gatve 197
Riga
1039
Lettland