Total Quality Management: The key to Business Improvement - Softcover

Rajitha, Patha; Neeraja, Katari; Raja Babu, Ramidi

 
9786208439361: Total Quality Management: The key to Business Improvement
Softcover
ISBN 10: 6208439361 ISBN 13: 9786208439361
Verlag: LAP LAMBERT Academic Publishing, 2025

Inhaltsangabe

The book covers the tools and techniques of TQM. The chapters discuss benchmarking, information technology, quality management systems, and environmental aspects. This book contains information obtained from authentic and highly regarded sources.It also covers the principles of Total Quality Management (TQM) across five modules. It includes definitions of TQM, quality systems such as ISO 9000, leadership concepts, customer satisfaction, employee involvement, and continuous process improvement techniques like Six Sigma and Statistical Process Control.

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Über die Autorin bzw. den Autor

P. Rajitha, working as an Assistant Professor in the MBA department at Loyola Academy (Degree & PG College), has 15 years of teaching experience and has published articles in various journals.

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Verlag
LAP LAMBERT Academic Publishing
Erscheinungsdatum
2025
Sprache
Englisch
ISBN 10 
6208439361
ISBN 13 
9786208439361
Einband
Taschenbuch
Anzahl der Seiten
84
Kontakt zum Hersteller
Presses Academiques Francophones
customerservice@vdm-vsg.de

Brivibas gatve 197
Riga
1039
Lettland