Exploring Total Quality Management Strategies in Private Hospitals: DE - Softcover

K, Ayisha; CP, Ayoob

Softcover

ISBN 10: 6209369243 ISBN 13: 9786209369247

Verlag: LAP LAMBERT Academic Publishing, 2025

Inhaltsangabe

"Total Quality Management in Kerala's Healthcare Sector" explores the critical role of TQM in enhancing service quality within the state’s private hospitals. With rising patient expectations and evolving healthcare demands, the book examines how TQM principles—such as leadership commitment, patient-centered care, and continuous staff development—contribute to operational excellence. While hospitals demonstrate strengths in service quality and employee training, challenges persist in cross-department coordination and staff participation in decision-making. The study finds that managerial qualifications do not significantly influence TQM adoption, emphasizing instead the importance of institutional culture and structured quality initiatives. Practical recommendations are provided to strengthen healthcare delivery, ensuring both patient satisfaction and employee engagement. This work serves as a valuable resource for healthcare administrators and policymakers seeking to implement sustainable quality improvements in Kerala’s dynamic medical landscape.

Über diesen Titel

Über die Autorin bzw. den Autor

Ayisha K is a Research Scholar in the Department of Commerce at PSMO College, Tirurangadi, affiliated with the University of Calicut. Her academic pursuits focus on contemporary commerce and management studies, contributing to scholarly research under university guidelines. Dr. Ayoob CP, Director, Jamia Hamdard Kannur Campus.

Details zur Ausgabe

• Verlag: LAP LAMBERT Academic Publishing
• Erscheinungsdatum: 2025
• Sprache: Englisch
• ISBN 10: 6209369243
• ISBN 13: 9786209369247
• Einband: Taschenbuch
• Anzahl der Seiten: 56
• Kontakt zum Hersteller: preigu GmbH & Co. KG; mail@preigu.de; ; Lengericher Landstr. 19; Osnabrück; Niedersachsen; 49078; Deutschland