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Customer service and management - Project tutorial (2nd Edition)(Chinese Edition)
Anbieter: liu xing, Nanjing, JS, China
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: New. Pub Date: 2014-08-01 Pages: 284 Language: Chinese Publisher: Electronic Industry Press superior customer service. both have a pattern of customer in the world. but also with fine service small details. Under the guidance of this idea. this book is designed approached the customer service. analysis of target customers. communicate customer needs. handling customer complaints. foster customer loyalty. customer relationship management study of six projects in the elaborate theoretical knowledge . Bestandsnummer des Verkäufers BZ031475
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