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Introduction to customer management and customer service call center professional vocational planning materials(Chinese Edition) - Softcover
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Language:Chinese.SoftCover.Pub Date:2013-09-01.publisher:Tsinghua University Press.description:Paperback. Pub Date :2013-09-01 Pages: 225 Language: Chinese Publisher: Tsinghua University Press Customer Management is the rise in the service economy of a modern management philosophy . its core idea is to corporate customers ( end customers . dis
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Introduction to customer management and customer service call center professional vocational planning materials(Chinese Edition)
Anbieter: liu xing, Nanjing, JS, China
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paperback. Zustand: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-09-01 Pages: 225 Language: Chinese Publisher: Tsinghua University Press Customer Management is the rise in the service economy of a modern management philosophy . its core idea is to corporate customers ( end customers . distributors and partners ) as the most important corporate assets . through in-depth customer analysis and improve customer service to meet customers' individual needs . enhance customer satisfaction and loyalty . thereby ensuring customer lifetime .Four Satisfaction guaranteed,or money back. Bestandsnummer des Verkäufers RV001015
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