IT Service Management: A Concise Study - Softcover

Kelkar, S. A.

Softcover

ISBN 10: 8120344847 ISBN 13: 9788120344846

Verlag: PHI Learning, 2012

Inhaltsangabe

Presented in concise form, the book not only discusses the essentials of theory and best practices followed in the industry but also emphasizes the service improvement process. The book is aimed at students of Computer Science and Engineering, Information Technology, MCA, M.Sc. (IT) and MBA. Besides, it is equally useful for IT professionals and Trainers.

Details zur Ausgabe

• Verlag: PHI Learning
• Erscheinungsdatum: 2012
• Sprache: Englisch
• ISBN 10: 8120344847
• ISBN 13: 9788120344846
• Einband: Taschenbuch
• Anzahl der Seiten: 588
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: OUTHERE S.A.; http://www.ricercar.be; ; Rue de l'Epargne 29; Bruxelles; 1000; Belgien