Hardbound. Zustand: As New. New. Contents Preface. 1. Development management and Kindred aspects/Jamal Khan. 2. Strategic focus on executive development genesis of banking sector reforms A study of selected commercial banks of India/Saurabh Mani S.K. Sharma and Sanjay Bhushan. 3. Economic reforms in India with specific reference to the banking sector/K.T. Rajagopalan. 4. Development and promotion of congenial HRD environment in banking sector an empirical study of Punjab National Bank/Shiv. K. Sharma. 5. Strategic Human Resource Management in the context of India industries/S.N. Ray. 6. Problems and limitations in the management of Human Resource Development/John Pulparambil. 7. Strategic marketing in India Corporate response in the liberalised Indian market/Sanjay Bhushan Shalini Nigam and S. Mani. 8. Globalisation and role of the state/D.C. Pande and P.S. Bisht. 9. New economic policy role of FDI and FII/A. Mustafa. 10. Tax reforms an uneasy case for Value Added Tax (VAT) system/A.K. Bajpai. 11. Black money a boon or curse/S.K. Shukla. 12. India in world trade challenges and strategies/K. Uthayasuriyan. 13. India's small industry policy between the devil and the deep sea/P.M. Mathew. 14. Customer relationship management and customer loyalty in an Indian retail environment a dyadic exploration/Sajal Kabiraj and Deepali Singh. 15. Reformation of marketing strategy of insurance sector/Laxmi Rani Kulshrestha and Anju Kulshrestha. 16. Role of mutual funds in developing investor confidence in Indian capital market/K. Santi Swarup. 17. Indian infrastructure and economic growth/Rajiv Kumar Maheshwari. 18. Political fiscal and administrative reforms under globalisation/M.R. Biju. Index. The Indian development experiences of the last few decades particularly in the context of globalization and liberalization reveals that the greater was the degree of governmental control and the wider was the magnitude of bureaucratic regulations the slower was the pace of economic growth and the narrower was the scope of economic development. It shows that the economic reforms carried out in India give a mixed account of positive as well as negative impacts. The positive impacts include revival of the growth process and achieving a higher growth in employment and a steady improvement in the balance of payment situation. A creditable achievement was the build up of large amount of foreign exchange reserves. But the reforms have not succeeded in achieving sound macro economic balances with regard to revenue and expenditure of central government. Another major negative impact was the acceleration of the inflationary trends in the economy. The increase in inflation had considerably reduced the purchasing power and adversely affected large section of poor people in the country including the people below poverty line. Against this background this collection of seventeen articles contributed by economists management experts leading columnists and experienced administrators embodies a critical analysis of various aspects of modern management in the context of liberalization and globalization. The volume contains in depth and illuminating discussions on wide ranging issues and areas of modern management viz. development management genesis of banking sector reforms economic reforms in banking sector strategic human resource management strategic marketing role of the state in globalization role of FDI and FII in the new economic policy value added tax system black money world trade small industry policy customer relationship management infrastructure economic growth etc. The views and opinions expressed by the contributors are of immense value for policy makers planners administrators and academicians for restructuring and rejuvenating policies and strategies related to management issues in the days to come. 310 pp. Bestandsnummer des Verk�ufers 63008

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