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Project managing ITSM from hell: a guide to worst practices - Softcover

Johnson, Brian; Wilkinson, Paul

 
9789077212219: Project managing ITSM from hell: a guide to worst practices

Inhaltsangabe

A new spin on delivering IT infrastructure, this humorous look at the worst methods in IT sounds off against the limitations and small thinking that exists in IT departments today. Poking fun at the sacred cows and catch phrases used by nonthinking managers, including "project management," "risk management," "help desks," and "cost management," this humorous collection of quips provides definitions, abbreviations, and acronyms for the IT lingo most commonly used today.

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Über die Autorin bzw. den Autor

Brian Johnson and Paul Wilkinson are experienced IT managers.

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