Inhaltsangabe
The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
What are the key service management processes? What is the lifecycle approach?
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Reseña del editor
The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
What are the key service management processes? What is the lifecycle approach?
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Service Operation based on Itil® V3: A Management Guide (Best practice)
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