Verwandte Artikel zu SERVICE QUALITY MANAGEMENT

SERVICE QUALITY MANAGEMENT - Hardcover

Sreenivas, Talluru

 
9789350568040: SERVICE QUALITY MANAGEMENT
Hardcover
ISBN 10: 9350568047 ISBN 13: 9789350568040
Verlag: DISCOVERY PUBLISHING HOUSE PVT LTD, 2016

Inhaltsangabe

Quality initiatives practised in various services sector activities constitute the focus of the volume. The book covers 37 papers including 17 case studies dealing with quality initiatives in services sector, with focus on the changing scenario. There are conceptual papers in relation to specific sectors, and case studies presenting field level experiences of implementation of quality initiatives. Application of total quality management (TQM) techniques in a variety of fields is discussed. The volume will be highly useful for faculty and researchers engaged in or interested in pursuing socio-economic research. This is of immense value to researchers in management, in particular.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
DISCOVERY PUBLISHING HOUSE PVT LTD
Erscheinungsdatum
2016
Sprache
Englisch
ISBN 10 
9350568047
ISBN 13 
9789350568040
Einband
Gebundene Ausgabe
Anzahl der Seiten
392
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
gpsr@libri.de
gpsr@libri.de

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Hamburg
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Deutschland