Less Contact, More Impact: How to Win Buyers Trust in a Turbulent Digital World - Softcover

Roef, Jochen; De Geyter, Jozefien

 
9789401473422: Less Contact, More Impact: How to Win Buyers Trust in a Turbulent Digital World

Inhaltsangabe

Can you build rapport with every customer you encounter on- and offline?

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Über die Autorin bzw. den Autor

Jochen Roef, Jozefien De Feyter and Carolien Boom are senior consultants at the Blinc Sales Institute, a corporate sales consultancy company that has 'business growth through personal growth' as their mission.

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<p>Customers today demand an extremely personalised buyer experience: they want expert guidance throughout a customised buying process. By contrast, sales today are conducted 80% through digital tools and remote meetings. How are sales professionals to meet the challenge this 'phygital' process presents'?</p><p><em>Less Contact More Impact</em> lays the groundwork for you. Using the RIO method, it maps out your conversation partner&rsquo;s buying preferences and provides you with an exact picture of what is needed to foster trust and collaboration.</p><p>This book takes you to the heart of sales today and beyond. More than client typology, RIO represents the beginning of a new era in sales in which the authentic connection between customer and seller takes centre stage. By integrating this knowledge as seller, not only will you grow your revenue, but also your self-worth and the positive influence on the people around you.</p><br/>

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