Mindchamps Way, The: How To Turn An Idea Into A Global Movement - Hardcover

Michelli, Joseph A

9789811205330: Mindchamps Way, The: How To Turn An Idea Into A Global Movement

Hardcover

ISBN 10: 9811205337 ISBN 13: 9789811205330

Verlag: World Scientific Publishing Co Pte Ltd, 2019

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How do a passion to create an education revolution and the business acumen to fuel rapid and spectacular global expansion co-exist within one organisation?Find out in The MindChamps Way ...In his latest insightful study of strategy and leadership, Joseph Michelli (#1 New York Times & Wall Street Journal Bestselling Author), shares the unique philosophy and the values-driven strategies of a dynamic organization, whose growing presence on the world stage has the potential to fundamentally shape the future of 'individuals, families, communities, countries, and education systems' across the globe.The MindChamps Way demonstrates how combining a strong, 'big-picture' philosophy with a carefully planned and executed business strategy can inspire staff, clients and an unlikely range of interested stakeholders.Read how:

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�ber die Autorin bzw. den Autor

Dr Joseph Michelli helps business leaders and front-line workers create differentiatied branding, compelling brand stories, high-performance cultures and ""craveable"" customer experiences. His consulting services, presentations, and publications show leaders how to engage employees, elevate human experiences, master service skills, and innovate relevant customer solutions.

To achieve these measurable outcomes, Dr Michelli provides: Keynote speeches, Workshop presentations, Panel facilitation, Leadership retreats, Customer experience diagnostics, Consulting services targeted at culture change and customer experience elevation.

Dr Michelli, the chief experience officer of The Michelli Experience, has been recognized globally for his thought leadership on customer experience design, as well as his engaging speaking skills, and influential impact on service brands. In addition to The MindChamps Way, Dr Michelli is a New York Times, Wall Street Journal, USA Today, and BusinessWeek bestselling author who has written: The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging; Driven to Delight:Delivering World Class Customer Experience the Mercedes-Benz Way; Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products, and Your People; The Zappos Experience: 5 Principles to Inspire, Engage, and WOW; Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System; The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company; The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary; Humor, Play and Laughter: Stress-Proofing Life With Your Kids.

Dr Michelli has also coauthored When Fish Fly: Lessons for Creating a Vital and Energized Workplace with John Yokoyama, the former owner of the World Famous Pike Place Fish Market in Seattle, Washington.

For more information on how Dr Michelli can present at your event, provide training resources, or help you elevate your culture and/or customer experience, visit www.josephmichelli.com.

Dr Michelli is eager to assist you drive delight for your people and customers. He can be reached through his website josephmichelli.com, by e-mail at patti@josephmichelli.com, or by calling 001-727-289-1571.

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How do a passion to create an education revolution and the business acumen to fuel rapid and spectacular global expansion co-exist within one organisation?

Find out in The MindChamps Way ...

In his latest insightful study of strategy and leadership, Joseph Michelli, shares the unique philosophy and the values-driven strategies of a dynamic organization, whose growing presence on the world stage has the potential to fundamentally shape the future of 'individuals, families, communities, countries, and education systems' across the globe.

The MindChamps Way demonstrates how combining a strong, 'big-picture' philosophy with a carefully planned and executed business strategy can inspire staff, clients and an unlikely range of interested stakeholders.

Read how:

transformational leadership strategies and a 'values-driven' philosophy can catapult an organization to international prominence "€" in a surprisingly short time-frame.

MindChamps' unique mantra of '100% Respect, Zero Fear' has enabled a creative organization to break with conventional ways of operating "€" to take 'the road less traveled' in an industry not noted for its willingness to innovate.

an organization with a clear vision and mission can create spectacular success and, at the same time, fulfil its social charter.

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