SERVICE AND OPERATIONS MANAGEMENT - Hardcover

Haksever Cengiz

Hardcover

ISBN 10: 9813209445 ISBN 13: 9789813209442

Verlag: World Scientific, 2017

Inhaltsangabe

The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting. This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.

Details zur Ausgabe

• Verlag: World Scientific
• Erscheinungsdatum: 2017
• Sprache: Englisch
• ISBN 10: 9813209445
• ISBN 13: 9789813209442
• Einband: Gebundene Ausgabe
• Anzahl der Seiten: 692
• Kontakt zum Hersteller: preigu GmbH & Co. KG; mail@preigu.de; ; Lengericher Landstr. 19; Osnabrück; Niedersachsen; 49078; Deutschland