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SALES & CUSTOMER EXPERIENCE: Creating Loyal Customers Through Exceptional Experiences (The Future-Ready Marketing Series™, Band 8) - Softcover
Buch 8 von 12: The Future-Ready Marketing Series?
Inhaltsangabe
Stop Losing the Customers You Fought Hardest to Win
Your sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar? Sales & Customer Experience names the real problem — sales and CX running as two separate companies — and gives you six field-tested frameworks to fix it, not just diagnose it.
This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers — not a borrowed statistic nobody can trace.
- Six original frameworks, from Revenue Engine to Loyalty & Advocacy
- Five independently verified global case studies across three continents
- A 90-day playbook (with a solo-founder track built in)
- A standing checklist for every sales-CX alignment decision going forward
- Zero unverified statistics — every claim sourced or clearly labeled
Written by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.
Get your copy today — and stop letting the handoff between sales and service cost you the customers you worked hardest to win.
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Sales & Customer Experience (Paperback)
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Paperback. Zustand: new. Paperback. Stop Losing the Customers You Fought Hardest to WinYour sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar? Sales & Customer Experience names the real problem - sales and CX running as two separate companies - and gives you six field-tested frameworks to fix it, not just diagnose it.This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers - not a borrowed statistic nobody can trace.Six original frameworks, from Revenue Engine to Loyalty & AdvocacyFive independently verified global case studies across three continentsA 90-day playbook (with a solo-founder track built in)A standing checklist for every sales-CX alignment decision going forwardZero unverified statistics - every claim sourced or clearly labeledWritten by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.Get your copy today - and stop letting the handoff between sales and service cost you the customers you worked hardest to win. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9798173157874
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Sales and Customer Experience
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Sales and Customer Experience
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SALES & CUSTOMER EXPERIENCE: Creating Loyal Customers Through Exceptional Experiences (The Future-Ready Marketing Series?)
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Sales & Customer Experience (Paperback)
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Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: new. Paperback. Stop Losing the Customers You Fought Hardest to WinYour sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar? Sales & Customer Experience names the real problem - sales and CX running as two separate companies - and gives you six field-tested frameworks to fix it, not just diagnose it.This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers - not a borrowed statistic nobody can trace.Six original frameworks, from Revenue Engine to Loyalty & AdvocacyFive independently verified global case studies across three continentsA 90-day playbook (with a solo-founder track built in)A standing checklist for every sales-CX alignment decision going forwardZero unverified statistics - every claim sourced or clearly labeledWritten by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.Get your copy today - and stop letting the handoff between sales and service cost you the customers you worked hardest to win. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Bestandsnummer des Verkäufers 9798173157874
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Sales & Customer Experience : Creating Loyal Customers Through Exceptional Experiences
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Taschenbuch. Zustand: Neu. Neuware - Stop Losing the Customers You Fought Hardest to WinYour sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar Sales & Customer Experience names the real problem - sales and CX running as two separate companies - and gives you six field-tested frameworks to fix it, not just diagnose it.This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers - not a borrowed statistic nobody can trace.- Six original frameworks, from Revenue Engine to Loyalty & Advocacy- Five independently verified global case studies across three continents- A 90-day playbook (with a solo-founder track built in)- A standing checklist for every sales-CX alignment decision going forward- Zero unverified statistics - every claim sourced or clearly labeledWritten by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.Get your copy today - and stop letting the handoff between sales and service cost you the customers you worked hardest to win. Bestandsnummer des Verkäufers 9798173157874
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