For everyone who has apologised for a problem created by the customer.
Wilde Replies Retail contains 100 career-ending responses to impossible returns, imaginary discounts, sacred closing times, missing collection codes, fitting-room archaeology and customers who demand a manager as though summoning a minor deity.
Read them. Memorise them. Say certainly instead. Then turn your name badge around before the review appears.
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
Anbieter: California Books, Miami, FL, USA
Zustand: New. Print on Demand. Bestandsnummer des Verkäufers I-9798175038393
Anzahl: Mehr als 20 verfügbar