Verwandte Artikel zu SOPs Your Team Will Use: A Practical Small-Business...

SOPs Your Team Will Use: A Practical Small-Business Guide to Testing, Installing, Owning, and Improving Standard Operating Procedures - Softcover

Henriksson, Andreas

 
9798191793986: SOPs Your Team Will Use: A Practical Small-Business Guide to Testing, Installing, Owning, and Improving Standard Operating Procedures

Inhaltsangabe

Stop answering the same questions. Build procedures your team can actually use.

Most SOPs fail before the writing is finished: the wrong process gets documented, exceptions stay in people's heads, ownership stays fuzzy, and nobody tests whether a teammate can follow the result.

This practical field guide shows small-business owners how to:

• choose one process worth improving
• capture decisions, handoffs, and exceptions
• write the minimum useful procedure
• test it with a real user
• install clear ownership and review habits
• improve the SOP from issue-log evidence
• automate only when the work is ready

Includes a 34-part SOP Field Kit for selection, observation, mapping, testing, installation, maintenance, and automation readiness. Turn repeated questions and inconsistent work into a business operating system your team can own and improve.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.