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AI for Customer Service & Experience Management: Transform Your CS Team With AI: The Complete Playbook for Customer Service Managers (AI BUSINESS & MANAGEMENT LIBRARY SERIES, Band 12) - Softcover
Buch 12 von 41: AI BUSINESS & MANAGEMENT LIBRARY SERIES
Inhaltsangabe
Stop Drowning in Tickets. Start Leading a CS Team That Runs on Autopilot.
Your team is working harder than ever — and your customers are still frustrated. Response times creep up, CSAT scores slip, and you're answering escalations at 9 PM again. It's not your team's fault. The system they're in is broken. And hiring more people won't fix it.
AI for Customer Service & Experience Management gives customer service managers a complete, step-by-step playbook to transform their operation in 90 days using AI — without replacing their team, without a developer, and without an enterprise budget. Inside, you'll find 60+ ready-to-use AI customer service prompt templates, a week-by-week 90-day roadmap, four industry case studies, and an ROI calculator that turns results into language leadership actually hears.
This isn't theory. Every strategy comes with an implementation guide, a real-conversation example, and a "do this today" action step.
- 60+ plug-and-play AI prompt templates — for refunds, complaints, VIP recovery, and more
- Complete 90-Day transformation roadmap — Week 0 through executive presentation
- The Empathy Engine Framework — AI responses that feel genuinely human
- Industry playbooks — e-commerce, SaaS, banking, and small business
- Built-in ROI calculator — prove the results to leadership
Backed by verified data from Salesforce, Zendesk, and McKinsey — no invented statistics.
You became a CS leader because you care about people. This book gives you the tools to prove it at scale. Grab your copy and reclaim your evenings.
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AI for Customer Service & Experience Management: Transform Your CS Team With AI: The Complete Playbook for Customer Service Managers (AI BUSINESS & MANAGEMENT LIBRARY SERIES)
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AI for Customer Service & Experience Management : Transform Your CS Team With AI: The Complete Playbook for Customer Service Managers
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Taschenbuch. Zustand: Neu. Neuware - Stop Drowning in Tickets. Start Leading a CS Team That Runs on Autopilot.Your team is working harder than ever - and your customers are still frustrated. Response times creep up, CSAT scores slip, and you're answering escalations at 9 PM again. It's not your team's fault. The system they're in is broken. And hiring more people won't fix it.AI for Customer Service & Experience Management gives customer service managers a complete, step-by-step playbook to transform their operation in 90 days using AI - without replacing their team, without a developer, and without an enterprise budget. Inside, you'll find 60+ ready-to-use AI customer service prompt templates, a week-by-week 90-day roadmap, four industry case studies, and an ROI calculator that turns results into language leadership actually hears.This isn't theory. Every strategy comes with an implementation guide, a real-conversation example, and a 'do this today' action step.- 60+ plug-and-play AI prompt templates - for refunds, complaints, VIP recovery, and more- Complete 90-Day transformation roadmap - Week 0 through executive presentation- The Empathy Engine Framework - AI responses that feel genuinely human- Industry playbooks - e-commerce, SaaS, banking, and small business- Built-in ROI calculator - prove the results to leadershipBacked by verified data from Salesforce, Zendesk, and McKinsey - no invented statistics.You became a CS leader because you care about people. This book gives you the tools to prove it at scale. Grab your copy and reclaim your evenings. Bestandsnummer des Verkäufers 9798191867540
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