Most workplace communication problems are not personality problems. They are system problems. The Communication Standard gives managers and team leads a practical framework for building clear, direct, and accountable communication across their teams — in writing, in meetings, and in one-on-ones. Jon Edwards, M.Ed., draws on his background in instructional design and workforce development to deliver a communication framework built for the real demands of working environments where clarity is rare and confusion is expensive. What you will learn: How to design communication norms your team will actually follow. A writing standard that eliminates ambiguity from emails, messages, and documentation. How to give feedback that lands — and receive it without defensiveness. Escalation protocols that keep the right people informed without creating noise. How to lead a team where saying the hard thing is expected, not exceptional. Part of The Professional Standards Series — direct, practitioner-tested frameworks with no filler.
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Paperback. Zustand: new. Paperback. Most workplace communication problems are not personality problems. They are system problems. The Communication Standard gives managers and team leads a practical framework for building clear, direct, and accountable communication across their teams - in writing, in meetings, and in one-on-ones. Jon Edwards, M.Ed., draws on his background in instructional design and workforce development to deliver a communication framework built for the real demands of working environments where clarity is rare and confusion is expensive. What you will learn: How to design communication norms your team will actually follow. A writing standard that eliminates ambiguity from emails, messages, and documentation. How to give feedback that lands - and receive it without defensiveness. Escalation protocols that keep the right people informed without creating noise. How to lead a team where saying the hard thing is expected, not exceptional. Part of The Professional Standards Series - direct, practitioner-tested frameworks with no filler. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Bestandsnummer des Verkäufers 9798197133243
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