Quick Guide to Customer Service - Softcover

Vela, Giancarlo Hernandez

 
9798215170205: Quick Guide to Customer Service
Softcover
ISBN 13: 9798215170205
Verlag: Giancarlo Hernandez Vela, 2023

Inhaltsangabe

The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever before. The author highlights the need for personalized attention and the use of technology to improve the efficiency of customer service, but also warns of the dangers of poorly implemented automation that can result in an impersonal and frustrating experience for customers. Additionally, the author emphasizes the importance of empathy, transparency, and speed in customer service, especially in times of crisis. In summary, this work is a profound and detailed reflection on the importance of customer service for the success and survival of any company in the digital era.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Giancarlo Hernandez Vela
Erscheinungsdatum
2023
Sprache
Englisch
ISBN 13 
9798215170205
Einband
Taschenbuch
Anzahl der Seiten
92
Kontakt zum Hersteller
Buchpark GmbH
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